Archive for May, 2009

In the Mirror Dimly; Outside the Valley, We’re Not Nearly as Shiny

I’m catching up on my bookmarks this afternoon and finally got to reading the Schott’s Vocab column in last Monday’s New York Times. Author Ben Schott describes his blog as “a repository of unconsidered lexicographical trifles — some serious, others frivolous, some neologized, others newly newsworthy.”

Last weekend, he asked readers to consider new collective nouns for the “modern phenomena.”  Collective nouns, for those needing a grammar refresher, are those weird and wondrous descriptors for groups of creatures: a murder of crows, a gaggle of geese, a pride of lions.   In his column, Schott tells us that many of these collective nouns were first described in the Book of St. Albans, published in 1486.

Schott’s readers rose to the challenge, and while many of their newly coined collective nouns are humorous, they didn’t paint technophiles in the most flattering light.  Perhaps they are a reminder to those of us who live and breath new technology “phenomenon”  not to take ourselves too seriously.

Herewith, some of the unflattery of Schott’s wordy, if not nerdy, readers:

  • A twitter of twits
  • A bore of bloggers
  • A babble of pundits
  • A cruft of programmers
  • A calumny of bloggers
  • A Googol of Googlers
  • A Tube of You’s
  • A book of faces

Sure, it’s just wordplay.  And maybe also, on this long Memorial Day weekend,  a reminder to lift our heads up from our computers once in a while and enjoy a wider world.  (Says she who writes this blog on a Sunday evening with her back to an ocean sunset.)  Logging off now.

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Up the Stream Without a Paddle

There are many big brains in the tech industry but one of the sharpest is Nova Spivack’s. He is one of those people who has so many concepts banging around in his head that you can literally see the neurons ablaze as he talks. I’ll admit that I sometimes fear conversations with him, lest my ignorance quickly be revealed. So I was happy to read about his latest concept, The Stream, as it dovetails perfectly into something I’ve been noodling on lately.

The theory behind The Stream is that the next phase of the Internet lies in “the collective movement that is taking place across” sites and services. That the ideas and conversations occurring on Twitter, Facebook, FriendFeed and the like are a new layer on top of the existing Web. As Nova puts it:

The stream is our collective mind, what the Web is thinking and doing right now… a world of even shorter attention spans, online viral sensations, instant fame, sudden trends, and intense volatility. It is also a world of extremely short-term conversations and thinking.

His concluding question is, of course, how users are supposed to cope with the stream. And that’s where I’d like to step in. I’m all for the idea of a dynamic stream. But it’s time the rest of my online tools caught up.

The camel’s back broke for me last week as I was going through my RSS feeds. Keeping up with individual items has been a thorn in my side for months now. I can never manage to check them daily and inevitably end up reading only the first few dozen, then deleting the rest. So I was already cranky when I came across an item touting the latest social profile aggregator (I honestly can’t remember the name now). I almost threw my laptop out the window. I have no desire to 1) aggregate everything into one place or 2) visit a Web site to do this. That’s when the light bulb came on: I no longer want to visit Web sites. I want pertinent and relevant information delivered to me on a desktop app and on my Facebook feed. I just don’t have the time or inclination to click around anymore.

I’m not the only one in this mood. Webgiftr, a reminder/recommendation service for gift giving, recently announced that it is shutting down its Web service and migrating all user data to Facebook.  The company clearly saw dwindling site visits combined with increased Facebook activity and did the math. One of our Innovate!Europe finalists, Mixin, is integrating event information into the Facebook feed, making it easier to determine where your friends will be this weekend. This shows foresight on their part and I hope other services begin to follow suit.

I agree wholeheartedly that the stream is a smart – and potentially lucrative – concept on which to place your business bets. The trick now will be two-fold: integrating it into the necessary, high-traffic sites and applications and homing in on the content streams that will matter most to consumers. FriendFeed hits closest to the mark currently; it’s key problems are an unpopular interface, difficulty integrating real-world friends, and too much noise. But if it can face down those challenges, it seems to me a relatively seamless way to insert the stream into everyday consumers’ lives.

In short, I love the idea of The Stream. It’s time to think about content, and our relationship to it, differently. The age of the frequently updated Web site is over. Thinking about content, in all its forms, as an ever-shifting overlay to our time online should be our key focus in the months ahead.

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Guidewire On… Travel

Market Sector: Online Travel Sites

Primary Players: TripAdvisor, Expedia, Orbitz, Travelocity

Startups in our Sights: Mobissimo, TripJane, Citiport, TouristR, TravelMuse, Joobili, Liligo, Bluewalks

Latest Entrant: Ruba

Market Analysis: Crowded. Kludgy. Disparate services scattered across myriad sites. Online travel is one of the messiest sectors in the Web information services market today. There are many solid reasons for this – huge number of carriers and destinations, federal regulations to navigate, and differing travel philosophies across cultures, to name a few – but we should be farther along in the process than we are currently. Travelers must navigate at least three types of sites just to book the basic logistics. When you throw in destination highlights and items for the itinerary, it’s enough to make the most seasoned traveler run for a travel agent and tour book.   That’s not to say that we don’t see plenty of opportunity for the site that gets it right, but at this point we don’t see a complete package anywhere.

Analysis of Newest Entrant: Ruba.com is an easy-to-use, visually engaging destination source, offering mini-tour-guides in a variety of themes. Relying primarily on user-generated content, Ruba makes it super-easy to throw together your own trip highlights and share with others. It’s key advantage is integration with Facebook Connect, allowing users to post trip guides to their profile and, more importantly, source their Facebook friends for travel advice. We like that Ruba’s VP of Engineering comes from Google Chrome and that company revenue plans include partnering with sites like Orbitz and Expedia, rather than battling them. Making their mark in this crowded space, however, is going to require some super-savvy marketing and positioning tactics.

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